TERMS & CONDITIONS

Last Updated: October 7, 2026

These Terms & Conditions (“Terms”) govern your access to the SelfTransformation369 website and your purchase, registration for, access to, or participation in products, programs, services, events, communities, interviews, coaching, and other offerings provided by SelfTransformation369, LLC (“SelfTransformation369,” “ST369,” “we,” “us,” or “our”).

By using this website, submitting a registration or application, purchasing a product or service, or participating in an ST369 offering, you acknowledge that you have read and agree to these Terms.

If you do not agree with these Terms, please do not purchase, register for, access, or participate in the applicable offering.

1. Services

SelfTransformation369 provides leadership development, character development, coaching, educational programming, workshops, presentations, cohorts, courses, memberships, communities, interviews, digital resources, and related services.

Services may be provided directly to individuals or through schools, nonprofits, mentoring programs, workforce-development organizations, reentry initiatives, community organizations, families, government entities, businesses, and other institutions.

The specific scope, duration, format, eligibility requirements, pricing, and deliverables of an offering may be described on the applicable webpage, checkout page, proposal, registration form, service agreement, statement of work, purchase order, or other written agreement.

2. Organizational and Institutional Engagements

Services provided to organizations may be governed by a separate proposal, service agreement, statement of work, purchase order, institutional contract, or other written agreement.

If a separate written agreement conflicts with these website Terms, the separate written agreement will control with respect to that engagement.

An organizational agreement may establish program scope, scheduling, participant responsibilities, supervision, payment terms, cancellations, reporting requirements, confidentiality, intellectual-property rights, safety procedures, deliverables, and expected outcomes.

Anyone entering into an agreement on behalf of an organization represents that they have authority to act for and bind that organization.

3. Educational and Coaching Disclaimer; No Guarantee of Results

SelfTransformation369 provides educational, leadership-development, character-development, coaching, and personal-development services.

ST369 does not provide psychotherapy, mental-health counseling, medical or psychiatric treatment, legal advice, financial advice, crisis intervention, or other licensed professional services unless expressly stated otherwise in writing and provided by an appropriately licensed professional.

Participation does not create a therapist-patient, physician-patient, attorney-client, fiduciary, or other legally privileged professional relationship.

No specific personal, behavioral, academic, employment, relationship, financial, business, or organizational outcome is promised or guaranteed.

Education, coaching, leadership development, and personal development depend upon numerous factors beyond ST369's control, including participation, effort, circumstances, organizational environment, implementation, and individual decision-making.

Testimonials, examples, case studies, illustrations, or descriptions of prior participant experiences do not guarantee that another participant or organization will achieve the same or similar results.

Participants and contracting organizations remain responsible for their own decisions, actions, policies, conduct, and results.

Anyone experiencing a medical or mental-health emergency should contact 911, call or text 988, or seek assistance from an appropriate licensed professional or emergency service.

4. Youth Participation

Certain SelfTransformation369 programs may serve participants under the age of 18 through schools, nonprofits, families, mentoring organizations, community organizations, or other authorized entities.

The contracting organization, parent, or legal guardian is responsible for obtaining legally required permissions and consents for a minor's participation unless a separate written agreement expressly assigns that responsibility differently.

Participant supervision, transportation, emergency procedures, accommodations, on-site safety requirements, and responsibilities concerning participant welfare will be addressed in accordance with applicable law and the applicable organizational agreement.

SelfTransformation369 does not assume parental, custodial, or supervisory responsibility for a minor except to the extent expressly established by law or in a written agreement.

This website and its general inquiry forms are not intended for independent use by children under 13. Children under 13 should not independently submit personal information through this website.

5. Live Coaching, Group Programs and Participation

Certain ST369 offerings may include live coaching, group discussions, question-and-answer sessions, workshops, community gatherings, webinars, or other interactive experiences.

Participants should use reasonable discretion when sharing personal or sensitive information in a group or live environment. Other participants may hear information voluntarily disclosed during such sessions.

Participants may not record, reproduce, livestream, photograph, distribute, publish, or otherwise capture an ST369 session without prior written permission.

ST369 may establish additional participation, privacy, identification, recording, or media rules for a particular event or program. Those rules will be communicated when applicable.

Participation in a live or group program does not guarantee that every submitted question, coaching request, or topic will be addressed.

6. Listening Interviews, Research, Testimonials and Media

SelfTransformation369 may conduct listening interviews, surveys, assessments, feedback sessions, focus groups, or similar activities to better understand participant experiences, community needs, program effectiveness, or potential program development.

Participation in such activities is voluntary unless otherwise established through an organizational engagement.

ST369 may use de-identified or aggregated insights, themes, trends, and findings obtained from these activities for program development, educational purposes, internal analysis, presentations, reports, or communications.

Participation in an ST369 program, interview, or activity does not by itself grant ST369 unrestricted promotional rights to a participant's name, image, voice, likeness, personal story, or identifiable quotation.

ST369 may request permission to use testimonials, photographs, video, audio, quotations, participant stories, or other identifiable media for educational, informational, or promotional purposes. Appropriate permission will be obtained when required.

Specific events or engagements may include separate recording or media-consent terms.

7. Privacy, Confidentiality and Communications

SelfTransformation369 uses reasonable care when handling personal information.

Participation in coaching, educational programming, interviews, communities, or other ST369 services does not create a legally privileged professional relationship.

Information may be disclosed when required by law, authorized by the participant, reasonably necessary to administer or deliver services, or reasonably necessary to address an immediate health or safety concern.

For organizational engagements, ST369 may provide attendance records, participation information, program progress, outcomes data, or general observations to the contracting organization when authorized by the applicable agreement and applicable law.

ST369 will seek to avoid unnecessary disclosure of personally sensitive information.

By providing contact information in connection with an inquiry, registration, application, purchase, or service, you agree that ST369 may send communications reasonably necessary to respond to the inquiry, administer the transaction, deliver the service, provide account information, or communicate material program updates.

Marketing and promotional communications will be handled in accordance with applicable law and available opt-out mechanisms.

Collection and use of personal information, cookies, analytics, and similar technologies are further described in the SelfTransformation369 Privacy Policy.

8. Intellectual Property

The CLIPS Leadership Development System, including its associated concepts, curriculum, frameworks, exercises, presentations, workbooks, assessments, courses, videos, downloads, graphics, branding, educational materials, and related content, together with other original ST369 materials, are owned by SelfTransformation369, LLC or used with permission.

ST369 materials are protected by applicable copyright, trademark, and other intellectual-property laws.

Unless expressly authorized in writing, materials may be used only for the personal or organizational purpose for which access was granted.

Materials may not be copied, recorded, reproduced, modified, republished, distributed, uploaded, taught, sold, sublicensed, commercially exploited, or shared with unauthorized persons without prior written permission.

Purchasing, receiving, or participating in an ST369 product or service does not transfer ownership of ST369 intellectual property.

Organizations wishing to reproduce, teach, license, distribute, or incorporate ST369 materials into their own programs must obtain separate written authorization.

9. Digital Products, Courses, Website and Platform Use

Digital products, courses, recordings, downloads, workbooks, and online resources are licensed for the authorized purchaser's use unless otherwise stated.

Account credentials and paid access may not be sold, transferred, published, or shared with unauthorized users.

ST369 may restrict or terminate access when it reasonably believes account sharing, unauthorized distribution, infringement, fraud, or misuse has occurred.

Access periods may vary by product and will be described in the applicable offer when access is time-limited. ST369 does not guarantee indefinite availability of digital content unless lifetime or permanent access is expressly promised in writing.

Users may not attempt unauthorized access to ST369 systems, interfere with website operation, introduce malicious software, scrape or collect information without authorization, impersonate another person, circumvent access controls, or use ST369 websites or content for unlawful purposes.

ST369 cannot guarantee that its website or digital services will always be uninterrupted, secure, error-free, or available.

10. Artificial Intelligence and Third-Party Services

Certain ST369 educational programs may discuss or demonstrate artificial intelligence, digital platforms, software, websites, or other third-party technologies and resources.

Such instruction is provided for educational purposes.

Artificial-intelligence systems and other technologies may generate inaccurate, incomplete, outdated, biased, or otherwise unsuitable information. Participants and organizations remain responsible for independently evaluating outputs and determining whether a technology is appropriate for their circumstances.

Third-party services are subject to their providers' own terms, privacy practices, age requirements, fees, policies, and restrictions.

A reference or link to a third party does not necessarily constitute an endorsement.

ST369 does not control and is not responsible for independent third parties' content, availability, security, privacy practices, representations, products, services, policies, outputs, or actions.

11. Payments and Payment Plans

Prices, deposits, payment schedules, and payment terms will be disclosed at the time of purchase or established in the applicable written agreement.

An installment payment plan for a fixed-price program is a payment arrangement for the total purchase price and is not a month-to-month subscription unless expressly identified as such.

Unless otherwise stated in writing or required by applicable law, discontinuing participation in a fixed-price program does not automatically eliminate an outstanding payment obligation under an agreed installment plan.

Memberships and subscriptions are governed by the recurring-payment provisions below.

Participants are responsible for keeping payment information current.

Failed or overdue payments may result in suspended access, delayed delivery, cancellation of services, or lawful collection activity.

Organizations are responsible for payment according to their signed agreement, approved proposal, purchase order, invoice, or other applicable terms.

12. Refunds

Refund eligibility is determined by the written terms presented with the applicable offer, checkout, purchase, registration, or organizational agreement.

Unless otherwise stated in writing, payments are nonrefundable after coaching or program delivery has begun or after substantial digital access has been provided, except where a refund or cancellation right is required by law.

Digital products that are immediately delivered or accessed may have different refund terms where permitted by law.

Any advertised guarantee applies only when expressly stated in the applicable written offer and when all stated eligibility and participation requirements have been satisfied.

Nothing in these Terms eliminates a refund, cancellation, or consumer right that cannot legally be waived.

13. Memberships, Subscriptions and Recurring Payments

A membership or subscription involving recurring billing will continue according to the renewal terms disclosed at enrollment until canceled in accordance with the applicable cancellation procedure.

The price, billing frequency, renewal terms, and cancellation method will be disclosed in connection with the recurring purchase.

Participants are responsible for canceling before the next scheduled renewal if they do not wish to continue.

Cancellation stops future eligible renewal charges but does not ordinarily create a refund for charges already incurred, except where required by law or expressly stated in the applicable offer.

Termination of participation for serious misconduct does not automatically create a right to a refund.

14. Scheduling, Cancellations and Rescheduling

Individual coaching sessions must ordinarily be canceled or rescheduled at least 24 hours in advance.

Sessions canceled with less than 24 hours' notice or missed without notice may be forfeited unless otherwise stated in the applicable offer or agreement.

Organizational cancellations and rescheduling are governed by the applicable proposal, service agreement, statement of work, or contract.

Missed group sessions, workshops, cohorts, courses, community events, or other scheduled programming are generally not refundable solely because a participant did not attend.

Recordings, make-up sessions, or replacement materials may be provided when available but are not guaranteed unless included in the applicable offer.

ST369 may reschedule, relocate, modify, postpone, or cancel services when illness, emergency, unsafe conditions, facility problems, technology failures, severe weather, governmental actions, circumstances beyond reasonable control, or other material conditions reasonably require it.

15. Participant Conduct and Community Standards

Participants must treat other participants, staff, facilitators, contractors, organizational representatives, and community members respectfully.

Harassment, unlawful discrimination, threats, intimidation, violence, deliberate disruption, unauthorized recording, infringement of intellectual property, fraudulent conduct, illegal activity, or conduct that reasonably places others at risk is prohibited.

Participants may not use ST369 communities or events to solicit, exploit, harass, or improperly obtain personal information from other participants.

ST369 may warn, restrict, suspend, remove, or terminate a participant when these standards are violated.

Refund eligibility following removal will be determined by the applicable offer, written agreement, these Terms, and governing law.

Contracting organizations remain responsible for enforcing their own policies and providing supervision or security assigned to them under the applicable agreement.

16. Limitation of Liability

To the fullest extent permitted by applicable law, SelfTransformation369, LLC and its owners, employees, representatives, facilitators, independent contractors, and affiliated coaches will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from use of the website, digital products, or participation in services.

ST369 is not responsible for decisions or actions taken by participants or organizations based upon educational or coaching content.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.

Any additional limitation of liability applicable to an organizational engagement may be established by the applicable written contract.

17. Changes to Programs, Services and Terms

ST369 may modify its website, programs, features, pricing, schedules, instructors, platforms, or these Terms when reasonably necessary.

Material changes to these website Terms will be reflected by updating the “Last Updated” date at the top of this page.

Terms applicable to an existing paid engagement will also be determined by the offer or written agreement governing that engagement.

18. Governing Law and Venue

These Terms are governed by the laws of the State of Illinois, without regard to conflict-of-law principles.

Subject to applicable law and any controlling separate written agreement, disputes arising from these Terms or ST369 services will be handled in the appropriate state or federal courts serving Cook County, Illinois.

Nothing in this section eliminates any consumer right or venue protection that cannot legally be waived.

19. General Legal Terms

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions will remain in effect to the fullest extent permitted by law.

A failure by ST369 to enforce any provision on one occasion does not waive its right to enforce that provision or another provision later.

These Terms, together with the applicable offer, checkout terms, Privacy Policy, and any separate written agreement governing a particular service, constitute the applicable agreement concerning use of the website or service.

For organizational engagements, a signed contract, statement of work, purchase order, or other controlling written agreement may supplement or supersede portions of these website Terms.

20. Contact Information

Questions concerning these Terms & Conditions may be directed to:

SelfTransformation369, LLC
Email: [email protected]
Phone: 847-238-2757