PRIVACY POLICY

Effective Date: October 7, 2026

SelfTransformation369, LLC (“SelfTransformation369,” “ST369,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how we may collect, use, disclose, and protect personal information when you visit our website, submit a form, communicate with us, purchase or participate in our products, programs, coaching, memberships, interviews, events, or other services.

By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

The information we collect depends on how you interact with ST369.

We may collect information that you voluntarily provide, including:

Name
Email address
Telephone number
Mailing or billing information
Registration and account information
Information submitted through contact, application, registration, assessment, survey, or interview forms
Coaching or program-related information you choose to provide
Communications you send to us
Testimonials, feedback, or other content you voluntarily submit
Information associated with purchases, memberships, subscriptions, or program participation

When payments are processed through third-party payment providers, those providers may collect payment-card or financial information necessary to process the transaction. ST369 may receive transaction-related information such as payment status, purchase amount, product purchased, or billing contact information without necessarily receiving complete payment-card details.

2. Information Collected Automatically

When you visit our website or use certain digital services, information may be collected automatically, including:

IP address
Browser and device information
Operating system
Pages viewed
Referring pages or websites
Approximate location derived from technical information
Date and time of visits
Website interactions
Other technical or usage information

We may use cookies, pixels, analytics tools, and similar technologies to operate the website, understand website usage, improve performance, and evaluate our communications and marketing.

3. How We Use Information

We may use personal information to:

Provide products, programs, coaching, courses, memberships, workshops, and other services
Respond to inquiries and applications
Register participants for programs or events
Administer accounts and program participation
Process and document purchases and payments
Schedule and communicate about services
Provide customer support
Deliver digital materials and resources
Communicate administrative or program-related information
Send marketing or promotional communications when appropriate
Conduct surveys, assessments, listening interviews, and feedback activities
Evaluate and improve programs, services, website performance, and participant experiences
Develop new educational programs and resources
Maintain business and transaction records
Detect or prevent misuse, fraud, security threats, or unlawful activity
Protect the safety, rights, and property of ST369, participants, organizations, and others
Comply with legal, regulatory, contractual, or governmental requirements

4. Listening Interviews, Surveys and Program Feedback

ST369 may conduct listening interviews, surveys, assessments, focus groups, feedback sessions, or similar activities.

Information obtained through these activities may be used to understand participant experiences, identify community needs, evaluate or develop programs, improve services, and produce internal or external insights.

ST369 may use aggregated or de-identified themes, findings, trends, and observations when individual participants are not reasonably identifiable.

Participation in an interview, survey, or program does not by itself grant ST369 unrestricted permission to publicly use a participant's name, photograph, voice, likeness, personal story, or identifiable quotation for promotional purposes.

Where identifiable recordings, testimonials, quotations, photographs, video, audio, or personal stories are intended for public or promotional use, ST369 will obtain appropriate permission when required.

5. Organizational and Institutional Programs

ST369 may provide services through schools, nonprofits, mentoring organizations, workforce-development organizations, reentry initiatives, community organizations, government entities, businesses, or other institutions.

In connection with these engagements, ST369 may receive participant information directly from the contracting organization or collect information as part of program administration.

When authorized by the applicable agreement and applicable law, ST369 may provide the contracting organization with information such as:

Attendance
Participation information
Program progress
Outcomes or assessment information
General program observations

The contracting organization may have its own privacy policies and legal responsibilities concerning information it collects or provides to ST369.

6. Youth and Children's Privacy

Some ST369 programs may serve participants under the age of 18 through schools, nonprofits, families, mentoring organizations, or other authorized organizations.

Our general website and inquiry forms are not intended for independent use by children under 13, and children under 13 should not independently submit personal information through the website.

When ST369 works with minors through an organization or authorized program, information may be handled according to the applicable program agreement, consent process, and applicable law.

If we learn that personal information from a child has been collected through the general website in a manner inconsistent with applicable requirements, we will take reasonable steps to address the situation.

7. How We Share Information

ST369 does not sell personal information for money.

We may disclose information to service providers or contractors that help us operate our business and deliver services, such as providers supporting:

Website hosting and online course delivery
Payment processing
Email and communications
Scheduling
Customer or contact management
Analytics
Video conferencing or digital meetings
File storage and business administration
Other technology necessary to operate ST369 services

These third parties may process information according to their own privacy terms and their relationship with ST369.

We may also disclose information:

With your authorization
To a contracting organization when appropriate for an organizational program and authorized by the applicable arrangement
When reasonably necessary to protect health or safety
To protect ST369's rights, property, systems, or users
To investigate fraud, misuse, or unlawful activity
When required by applicable law, court order, subpoena, governmental request, or other legal process
In connection with a merger, acquisition, financing, sale, restructuring, or transfer of some or all of the business, subject to applicable law

8. Third-Party Platforms and Services

ST369 uses third-party platforms and service providers to operate portions of its website and services.

When you interact with a third-party service, that provider may collect or process information according to its own privacy policy and terms.

ST369 does not control the independent privacy practices or security practices of third-party providers.

We encourage users to review the privacy policies of services with which they directly interact.

9. Cookies and Analytics

ST369 may use cookies and similar technologies for purposes such as:

Operating website functionality
Remembering preferences
Understanding website traffic and usage
Measuring website performance
Improving content and user experience
Evaluating marketing or communications

Depending on your browser, device, location, and the technologies used on the website, you may have options to block, delete, or restrict certain cookies.

Disabling cookies may affect some website functionality.

10. Email and Other Communications

If you register, make a purchase, submit an inquiry, participate in a program, or otherwise provide contact information, ST369 may send communications reasonably related to that interaction.

These may include registration confirmations, scheduling information, service updates, account notices, program communications, and other transactional messages.

ST369 may also send promotional or educational communications when permitted by applicable law.

You may unsubscribe from eligible marketing emails using the unsubscribe mechanism provided in those messages.

Unsubscribing from marketing communications may not prevent necessary transactional, administrative, or service-related communications.

11. Data Security

ST369 uses reasonable administrative, technical, and organizational measures intended to protect personal information.

However, no website, electronic transmission, cloud platform, database, or storage system can be guaranteed to be completely secure.

Users should exercise reasonable care when transmitting sensitive information electronically.

12. Data Retention

ST369 may retain personal information for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business and transaction records, administering programs, resolving disputes, enforcing agreements, and satisfying legal or contractual obligations.

Retention periods may vary depending on the type of information and the purpose for which it is maintained.

13. Your Choices and Requests

Depending on the nature of your relationship with ST369 and applicable law, you may request that we:

Provide information about personal information we maintain about you
Correct inaccurate information
Update certain information
Delete certain personal information
Address a privacy-related concern

Some information may need to be retained when reasonably necessary to complete transactions, maintain business records, comply with legal or contractual requirements, resolve disputes, protect rights, or provide requested services.

You may opt out of eligible marketing communications at any time using the unsubscribe option provided in those communications.

14. Links to Other Websites

Our website or communications may contain links to websites or services operated by third parties.

ST369 is not responsible for the privacy, security, content, or practices of independent third-party websites or services.

A link to another website does not necessarily constitute an endorsement.

15. Changes to This Privacy Policy

ST369 may update this Privacy Policy periodically to reflect changes in our services, technologies, business practices, or legal requirements.

When material changes are made, we will update the Effective Date displayed at the top of this page.

Your continued use of our website and services after an updated policy becomes effective is subject to applicable law.

16. Contact Us

Questions or requests concerning this Privacy Policy may be directed to:

SelfTransformation369, LLC
Email: [email protected]
Phone: 847-238-2757
Website: SelfTransformation369.com